This application uses cookies to enhance your experience. By continuing to use this app, we assume that you accept the use of these cookies. Please visit our Privacy Policy and Cookie Policy to learn more.

This Privacy Policy applies to information that we collect during your use of the Service provided at and offered by Cadenza Music Industry Management LLC.

By performing any of the following actions: (1) clicking "Accept" in the Terms Of Service & Privacy Policy notification bar, (2) clicking the confirmation checkbox on sign up for reading these legal documents, and/or (3) your continued use of any of the Services provided here will let us know that you've read, understood, and agree to this Privacy Policy. This also includes our Terms of Use, which you can consider part of this Agreement.

We only gather information about you when we have a legitimate reason, such as providing our service, communicating with you, or enhancing our service. We obtain this information from three sources: when you voluntarily provide it, automatically through the operation of our service, and from external sources. Now, let's review the information we collect.

It's to be expected that we collect information that you provide to us directly. Here are some examples:

  • Basic account information: We ask for some basic information to get your account started. When signing up for a account, you'll need to provide an email address, password, and a username and name – that's the core requirement. You can also choose to share more information, like your Organization's details during signup, but it's not mandatory for creating a account.
  • Public profile information: If you've got an account with us, we gather the info you share on your public profile. For instance, if you're on, your username is part of your public profile, along with any other details you add, such as a photo or an 'About Me' description. Remember, your public profile info is visible to everyone, so be mindful of what you choose to include.
  • Payment and contact information: When making a purchase on our site, we gather information to handle payments and reach out to you. If you buy an Organization subscription through the 'Payment Settings' tab in your Organization's dashboard, you'll need to supply personal and payment information like your name, credit card details, and contact information. We also maintain a record of your purchase history through the payment processing site, Stripe.
  • Content information: You might provide us with information about yourself in draft and published content, such as in your Organization’s Staff Management tool, our website builder, or comments that include biographic information about you, or any media or files you upload.
  • Communications with us: You can also share information with us when you participate in surveys, interact with our support team, or subscribe to a newsletter. Any communication you have with us, whether through a form, email, phone, comments, or other means, can be archived, including any call recordings allowed by applicable law.

We also collect some information automatically:

  • Log information: Similar to many online service providers, we gather information typically provided by web browsers, mobile devices, and servers. This includes details such as browser type, IP address, unique device identifiers, language preference, referring site, access date and time, operating system, and mobile network data. Log information is also collected when you use our Service, for instance, when you create a new user account or Organization on
  • Usage information: We gather data about your usage of our Service such as what happens when you use our Service (e.g., page views, support document searches at, features enabled for your Organization, interactions with our Public Site feature and other parts of our Service) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). This data aids us in providing the Service, improving its functionality based on user behavior, and making predictions about user retention.
  • Location information: We may estimate your device's approximate location based on your IP address. This helps us, for instance, in determining the number of visitors from specific geographic regions using our Service.
  • Information from cookies & other technologies: A cookie is a piece of information that a website stores on a visitor's computer and is provided by the visitor's browser to the website upon return. Pixel tags, or web beacons, are small code blocks placed on websites and emails. At Cadenza Music Industry Management LLC, we utilize cookies and technologies like pixel tags to identify and monitor visitors, their usage and preferences for our Service, assess email campaign effectiveness, and provide targeted ads. For more details on our use of tracking technologies, including cookie control options, please refer to our Cookie Policy.

We may obtain information about you from other sources. For example:

  • Third Party Login If you create or log in to your account through another service, such as Google, we'll receive related login details like a connection token, your username, and your email address.
  • Social Sharing Services: If you link your account or Organization to a social media service, such as Twitter, we'll obtain information from that service, such as your username, basic profile details, and your friends list, as part of the authorization process.

The information we receive varies depending on the services you use or authorize and the available options.

Third-party services may provide us with information, including mailing addresses for individuals who are not yet our users (but we hope will be!). We use this data for marketing purposes.

We use information about you for the purposes listed below:

  • To provide our Services: For instance, to establish and manage your account, host your Organization's content, offer customer support, handle payments and orders, and verify user details.
  • To ensure quality, maintain safety, and improve our Service: For instance, by providing automatic upgrades and new Service versions. Or, for example, by monitoring and analyzing how users interact with our Service so we can create new features that we think our users will enjoy and that will help them create and manage their Organization more efficiently or make our Service easier to use.
  • To place and manage ads in our advertising program: For instance, to display ads on an Organization’s generated website, and evaluate ad performance.
  • To market our Service and measure, gauge, and improve the effectiveness of our marketing: For instance, by targeting our marketing messages to Organizations of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Service, analyzing campaign results (e.g., conversion rates from marketing messages), and forecasting user retention.
  • To protect our Service, our users, and the public: For instance, we detect security incidents, protect against malicious or fraudulent activity, combat spam, meet legal obligations, and safeguard the rights and property of Cadenza Music Industry Management LLC and others. This may involve actions such as declining transactions or terminating Service.
  • To fix problems with our Service: For instance, by monitoring, debugging, repairing, and preventing issues.
  • To communicate with you: For instance, by emailing you for feedback, sharing service tips, showing targeted marketing, and providing updates on Cadenza Music Industry Management LLC. We may also send text messages to verify payments. If you prefer not to receive such communications, you can opt out of marketing messages anytime. Please note that we will continue to send essential account-related updates even if you opt out of marketing.
  • To process successful transactions or track potential fraud: To ensure the secure processing of transactions for Organization subscriptions and identify and prevent potential fraudulent activities.

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for a paid plan; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information — for example, to provide and update our Service; to improve our Service so that we can offer you an even better user experience; to safeguard our Service; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Service; and to personalize your experience; or (5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookie Policy.

We share your information in specific situations, with privacy safeguards in place.

  • Subsidiaries and independent contractors: We may share your information with our subsidiaries and independent contractors who assist in providing our Service or processing data on our behalf. We mandate that they adhere to this Privacy Policy for any personal information shared with them.
  • Third-party vendors: We may share information about you with third-party vendors who require this information to deliver services to us, to you, or your site. This includes vendors that help us provide our Services to you (like Stripe, which powers our subscription service, payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, cloud storage services, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you; those that assist us with our marketing efforts (e.g., by providing tools for identifying a specific marketing target Organization or improving our marketing campaigns, and by placing ads to market our services); those that help us understand and enhance our Services (like analytics providers); those that make tools to help us run our operations (like programs that help us with task management, scheduling, word processing, email and other communications, and collaboration among our teams); and other third-party tools that help us manage operations. Other vendors are listed in our more specific policies (e.g., our Cookie Policy).
  • Legal and regulatory requirements: We may disclose your information in response to a subpoena, court order, or government request.
  • To protect rights, property, and others: We may disclose your information if we have a good faith belief that it is reasonably necessary to protect the property or rights of Cadenza Music Industry Management LLC, third parties, or the public. For instance, if there is an imminent danger of death or serious physical injury, we may promptly disclose information related to the emergency.
  • Business transfers: In the event of a merger, sale of company assets, acquisition, or Cadenza Music Industry Management LLC going out of business or entering bankruptcy, user information may be transferred to a third party. In such cases, this Privacy Policy would still apply to your information, and the receiving party would use your information in accordance with this Privacy Policy.
  • With your consent: We may share and disclose information with your consent or as directed by you. For instance, we may share your information with third parties when you authorize us to do so, like when you connected your account or Organization to a social media service.
  • Aggregated or de-identified information: We may share aggregated or de-identified information, making it no longer identifiable as you. For example, we may publish statistics about Service usage or provide a hashed version of your email address for customized ad campaigns on other platforms.
  • Published support requests: If you contact us for assistance (e.g., through our support email or another feedback mechanisms), we may publish your request to clarify or respond to it, or to assist other users.

We typically delete your information when it's no longer necessary for the purposes for which we collected it, and when there's no legal requirement to retain it.

While no online service is completely secure, we make extensive efforts to safeguard your information from unauthorized access, use, alteration, or destruction. We actively monitor our Service for potential vulnerabilities and attacks.

If there is ever a situation where someone's personal information is at risk due to a breach, rest assured, we won't waste any time. We'll report the issue to the relevant Data Protection Authorities within 72 hours after confirming the breach. And of course, we'll take reasonable actions to fix this breach. If the breach could potentially pose a risk for the users whose info is involved, we'll give them a heads-up and let them know the steps we have taken to mitigate its effects.

Additional information will be found in our Terms Of Service, but our Service is not intended for children. You’re not allowed to access or use our Service if you’re under the age of 13 (or 16 in Europe) or if under 18 years of age (or the legal age of majority where you live), you can only use our Service under the supervision of a parent or legal guardian who agrees to the Agreement.

You have multiple options regarding your information:

  • Limit the information that you provide: If you have an account with us, you can opt out of providing optional account, profile, and transaction information. However, please note that not providing this information may restrict access to certain features, like additional content storage or management tools that have an extra cost.
  • Opt out of marketing communications: You can choose to not receive promotional communications from us. Simply follow the instructions in those communications. Opting out of promotional messages will not affect other essential communications, such as those related to your account and legal notices.
  • Set your browser to reject cookies: You can typically configure your browser to delete or decline browser cookies when using Cadenza Music Industry Management LLC's website. However, please be aware that some features of our website may not work correctly without cookies.
  • Close your account: While we'd be sorry to see you leave, you have the option to close your account if you no longer wish to use our Service. However, please note that we may retain your information even after account closure, for purposes such as legal obligations and legitimate business interests.

If you're in specific regions, like California and those covered by the GDPR, you might have rights concerning your personal information, such as the right to access or delete your data.

If you're in a GDPR-covered country, data protection laws grant you specific rights regarding your personal data, except for any exemptions specified by the law. These rights include:

  • Request access to your personal data;
  • Request correction or deletion of your personal data;
  • Object to our use and processing of your personal data;
  • Request that we limit our use and processing of your personal data; and
  • Request portability of your personal data.
  • You also have the right to make a complaint to a government supervisory authority.

To request the deletion of your personal information from our database, email us at [email protected]. Please provide the email address or username used during registration and any relevant information to assist with our research.

The California Consumer Privacy Act ('CCPA') mandates that we furnish California residents with additional information about the personal information categories we collect, their sources, and our purposes for using them. The CCPA also necessitates a list of the 'categories' of personal information we collect as defined by the law, found below. We may collect the following categories of personal information from California residents, depending on the Service used:

  • Identifiers (like your name, contact information, and device and online identifiers);
  • Commercial information (your billing information and purchase history, for example);
  • Internet or other electronic network activity information (such as your usage of our Service);
  • Geolocation data (such as your location based on your IP address);
  • Audio, electronic, visual or similar information (such as your profile picture, if you uploaded one);
  • Inferences we make (such as likelihood of retention or attrition).

If you are a California resident, you have additional rights under the CCPA, except for any exemptions specified by the law. These rights include:

  • You have the right to request information regarding the categories of personal information we collect, the business or commercial purposes for collection and usage, the sources from which the information is obtained, the third parties with whom we share it, and the specific information pieces we collect about you;
  • Request deletion of personal information we collect or maintain;
  • Opt out of any sale of personal information; and
  • Not receive discriminatory treatment for exercising your rights under the CCPA.

We show ads on some of our users’ Organization websites (created by our Public Site builder), and the revenue these ads generate lets us offer free access to some of our Service so that money doesn't become an obstacle to having a voice. As part of our advertising program, we use cookies to share certain device identifiers and information about your browsing activities with our advertising partners, and those advertising partners may use that information to show you personalized ads on some of our users’ sites and some of our own. The personal information we share includes online identifiers; internet or other network or device activity (such as cookie information, other device identifiers, and IP address); and geolocation data (approximate location information from your IP address). These disclosures may be considered a “sale” of information under the CCPA. We do not sell (or share) information through our ads program that identifies you personally, like your name or contact information. We don't knowingly sell personal information of those under 16. We currently are still developing our Automatic Opt-Out feature for California and the “Do Not Sell My Personal Information” section, so please send us a message on our Contact Us page or email us at [email protected] if you would like to opt out before this feature is complete.

You can typically access, correct, or delete your personal data using your account settings and provided tools. If you need assistance with any other rights, please contact us through our Contact Us page or email us at [email protected]. To ensure your rights, we will verify your identity before disclosing or deleting any information. For example, as a user, please reach out from your account's associated email address. You can also appoint an authorized agent with written authorization to make requests on your behalf, and we may still require identity verification.

Cadenza Music Industry Management LLC. | PO Box 202854, Denver, Colorado 80220

If you have inquiries about this Privacy Policy or wish to discuss your rights, please get in touch with us through our Contact Us form or email us at [email protected].

While most changes will be minor, Cadenza Music Industry Management LLC may update its Privacy Policy from periodically. Cadenza Music Industry Management LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. When we make changes, we will notify you by revising the update date at the top of this page, and, in some cases, we may provide additional notice (like adding a statement to our homepage, or sending you a notification through email or your dashboard). Your continued use of the Service after a change to our Privacy Policy will be subject to the updated policy.

Our Privacy Policy was originally written in English (US), and we may provide translation. In the event of a conflict between a translated version of our Privacy Policy and the English version, the English version will take precedence.